"In 2017, I believe it’s safe to say that change and uncertainty represent the new normal for health care. While some may argue this isn’t new, I think we can all agree that the multiplicity of changes in the world — economic, political, demographic, and epidemiological, just to name a few — add up to a complex web of interrelated challenges for health care. Today, "more of the same" simply isn’t an option; instead, we have a great opportunity to respond by being creative, being innovative, taking risks, and thinking differently.
Today’s leaders have a choice: We can take shelter and wait for the storm to pass, or we can take control of what we can, and see the rest as a contribution to innovation. We can seize the opportunity to engage our staff in discussions about the future. We can accept that the world is complex and learn to embrace it. My best advice to leaders at this time would be to do three things: listen, persist, and collaborate."
Sounds simple, right? It’s not! Read this article to hear advice from the Institute for Healthcare Improvement’s (IHI) Leader Alliance and IHI’s President and CEO Derek Feeley.
Related Article: High-Impact Leadership: Improve Care, Improve the Health of Populations, and Reduce Costs